Shipping Policy

At Vault 12 Props, we aim to provide fast and reliable shipping. Please review our shipping policy below. 

Shipping Policy - 

1. Processing Time

• Orders are typically processed within 3-5 business days.

• Custom or made-to-order items may require additional processing time.

• Orders are not processed on weekends or holidays.
   

2. Shipping Rates and Delivery Estimates

• Shipping costs are calculated at checkout based on the destination and shipping method selected.

• Estimated delivery times vary by location and shipping method.

• Delays may occur due to unforeseen circumstances such as weather, carrier issues, or customs processing.
   

3. Shipping Destinations

• We currently ship to the U.S.

• If your location is not listed, please contact us to check availability.
   

4. Order Tracking

• Once your order ships, you will receive a confirmation email with tracking details.

• Please allow some time for tracking updates to appear.
   

5. Lost or Delayed Shipments

• If your order has not arrived within the estimated timeframe, please contact the shipping carrier first.

• If further assistance is needed, reach out to us at geek2geeketsy@gmail.com
   

6. Damaged or Incorrect Orders

• If your order arrives damaged or incorrect, please contact us within 5 days with photos of the issue.

• We will arrange for a replacement or refund as necessary.
   

7. International Shipping

• International customers are responsible for any customs duties, taxes, or import fees.

• Delivery times for international orders may be longer due to customs processing.
   

8. Policy Updates

• We reserve the right to update this shipping policy at any time. Any changes will be posted on this page with an updated effective date.
   

For any shipping-related inquiries, please contact us at geek2geeketsy@gmail.com